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Top 100 3PL Provider:
2002-2007
Frequently Asked Questions:
(click a title to view questions in that section)
General:
Where are you Inc. located?
How long have you been in business?
What does
COGISTICS
mean?
What services do you offer?
What is Sarbanes-Oxley? What is SAS 70 Type II designation?
Has your company achieved SAS 70 Type II designation?
Is your company ISO 9001:2000 certified?
I'm interested in your service. How do I start?
Freight Audit and Payment:
-
Freight Audit:
What type of freight invoices do you process?
Can you capture multiple modes for a single carrier?
What is your cycle time from receipt of invoice to actual payment to carrier?
What creative enhancements have you brought to customers beyond freight payment?
Do you provide detailed small package audit and reporting?
Can you audit international freight invoices?
How do I know if my rates are competitive?
Do you identify non-compliance spending?
Do you offer any on-line tools?
Do you perform document imaging?
How will your system prevent duplicate payments?
Are the freight bills pre-audited by an automated program or on a manual basis?
-
Account Coding:
How do you account code my freight data?
Can you send accounting information to me electronically?
-
Reporting and Information:
Can different divisions and locations get reports designed to meet their needs?
How flexible is your report creation system?
-
Funding and Payment:
Can you pay in currencies other than the US Dollar?
How often do you pay freight invoices?
How and when are you funded?
How do you support carrier inquiries?
How do I know the funds I provide are safe?
-
Procedural:
Can you interface with an ERP (Enterprise Resource Planning) system?
How long does it take to get up and running on your program?
-
EDI - Electronic Data Interchange:
Can you handle EDI transactions?
Will using EDI save me money?
Does it require a lot of work on our part to implement EDI?
Can you perform a bill of lading shipment match to verify freight invoices received via EDI are our responsibility?
High Visibility Critical Shipping:
Are you asset-based?
What Services do you offer?
Are you open 24/7?
Do you handle International shipments?
Do you offer on-line tracking?
How do you inform me of shipment status changes?
Why would I select you?
I have international operations; do you offer bi-lingual customer support?
Do you blend modes of transportation?
Supply Chain:
Are you asset based?
What services do you offer?
Are you open 24/7?
Do you handle international shipments?
Do you offer on-line tracking?
How do you inform me of shipment status changes?
I have international operations; do you offer bi-lingual customer support?
Can you handle ASN on behalf of suppliers?
Will my current freight providers be affected?
How are you able to add value to our organization?
Why outsource my planning to a third-party?
Cogistics, Inc | 2525 Drane Field Road | Suite 25 | Lakeland, Florida | 33811 | 863-647-9389
Copyright © 2008 Cogistics Inc. All rights reserved.